What our clients have said
COS typifies everything that is good about a well-run family business. They offer an excellent product range and great service. They are competitive and innovative with a genuine desire to care for their customers. Having worked with them for more than a decade, they continue to perform and deliver. Bigger companies could learn a lot about customer service from them.
Head of Purchasing, S A Brain & Co Ltd
We have received fantastic service from COS for a number of years. They provide our stationery, print, point of sale, and also space and office planning with efficiency, flexibility, and great customer service.
Head of Human Resources, MotoNovo Finance
COS have been our stationery suppliers for several years. Every year we look around to see if we can better the deal we get, and every year we find that the service offered by COS cannot be beaten.
The following areas are particularly worthy of note:
- Straight forward,easy to use online ordering, with support provided by COS.
- COS help us keep costs down by designing the website to limit department orders to the cost-effective “Initiative” range.
- Next day delivery and even same day delivery for urgent items.
- A dedicated account handler is always available.
- Friendly, helpful service provided by all COS staff, from directors to delivery drivers.
- Monthly accounts are tailored to our exact requirement.
- Queries are always dealt with efficiently and any problems rectified immediately.
COS have received positive feedback from each department they deal with and have been nominated for our “Supplier of the Year” award.
Document Services, Admiral Insurance Services Ltd